Trends and challenges
Pharmaceutical care
Clinical governance
Opportunities of science and technology
Genomics
Information and communication - the e-words
Balance in the workforce
Pharmacists and technicians
Doctors and nurses
Economics
Expensive new drugs
Distribution
Full-line versus short-line
Mail order and e-pharmacy
Pharmacy monopoly - a fading hope
Hospitals
New roles
Consumers
Information and empowerment
Patient benefit as much as cost savings
Where is pharmacy going?
How far will pharmacists take over advisory functions from doctors?
How far will pharmacists retain a supply function in view of e-pharmacy?
Will prescription medicines be restricted to medical
centres while pharmacies become retail outlets?
Conclusion